4 simple, impactful ways to optimize customer support on mobile

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Our lives revolve around our mobile devices. As bold as that statement may seem, it’s wholly accurate. Our smartphones and tablets provide the connection point between every aspect of our lives — from arranging transportation to staying in touch with friends and family, and keeping on top of work. According to the Pew Center, some Americans are so glued to their mobile devices that they’ll sleep next to them – presumably, to make sure that that they are fully ‘connected’ during every moment spent conscious. Mobile is critical to business Business leaders know how important it is to focus on...

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