Why Twitter is (still) a business’ best friend

Aaron Lee is the Grand Master of Customer Delight at Post Planner Twitter’s most basic function is still its best. It gives you the ability to connect with almost anyone in the world. Imagine the ability to connect with one of the 280 million users who uses it on a monthly basis. That instant contact is what makes Twitter the perfect fit for businesses. Businesses can see and respond to any tweet in real time. In fact, according to Twitter, 9 out of 10 users have had a conversation with, or about, small and medium-sized businesses. That’s not all, 60…



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