What does the CRM of 2015 look like

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What does the CRM of 2015 look like? Contact management with a mobile app, maybe some analytics, and integration with email? Throw in some pipeline visualizations and a couple of dashboards, and you’ve got yourself a modern day CRM app. Like with a lot of business software, however, CRMs tend to lag behind when it comes to innovation, preferring instead to stick to flash-free features that literally ‘get the job done’. But what if a CRM application were to embrace the technology of the near future to create something truly customer-focused? Believe it or not, the stuff of the ‘future’…

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